Which NYC public school accounts does a parent need, and what does each one email you?
Two are yours: the NYC Schools Account (NYCSA) for grades, attendance and report cards, and MySchools for applications and offers. TeachHub and Google Classroom belong to your kid; you get a window into them through the guardian summaries. The bus app rides on your NYCSA login, and everything else comes through whatever channel your school picked.
The accounts, who logs in, and what actually lands in your inbox
The pattern to notice: the portals hold the important things and email you almost nothing. The email you do get comes from the school itself, the teacher, and the class parents.
| Account | Who logs in | What it emails you | What only shows inside | Reset |
|---|---|---|---|---|
| NYC Schools Account (NYCSA) schoolsaccount.nyc, also mystudent.nyc; MyStudent is the section inside it |
You, the parent or guardianone account, every child added with their 9-digit student ID and the school's Account Creation Code | A 6-digit verification code from NYCSA@schools.nyc.gov when you sign up; emergency notifications and school updates by email or text if you turn them onnothing about grades or report cards | MyStudent: grades, report cards, attendance, schedule, test scores, reading level, transportation, IEP and health records, progress to graduation; forms to sign; Parent University; the student password reset | Sign in and use Forgot passwordthe school can reissue an Account Creation Code |
| MySchools myschools.nyc |
You, the parent or guardiana current public school student is linked with the student ID and an Account Creation Code from the school counselor or a Family Welcome Center | Offer emails on offer day, if you applied onlinepaper letters if you applied in person or by phone | 3-K, pre-K, kindergarten, middle and high school applications and their status; Summer Rising applications; the offer letter; waitlist positions | Forgot passwordFamily Welcome Center 718-935-2009 |
| TeachHub teachhub.schools.nyc |
Your kid, with the @nycstudents.net address and passwordno parent login | Nothing | The launchpad for Google Classroom, Zoom, iLearnNYC and the rest of the DOE apps, one sign-in for all of them; there is a TeachHub mobile app | You reset the student password inside NYCSASettings, then Student Password |
| Google Classroom through TeachHub |
Your kidparents cannot open the class; a guardian summary is the parent side | Guardian email summaries, daily or weekly, once the teacher invites you and you accept: missing work, work due, class announcementsno grades in the summary | Assignments, the class stream, teacher comments, grades on work | Same as TeachHub: the student password, reset in NYCSA |
| NYC School Bus App App Store, Google Play, web |
You, with your NYCSA login and the student ID | Push notifications in the appbus location, and boarding and drop-off alerts on routes with ridership tracking | The bus route and the near real-time location of the bus | Your NYCSA password |
| Your school's own channel varies by school |
You, on whatever the school chosea newsletter list, ClassDojo, Remind, TalkingPoints, Konstella, the PTA's mailing list | Most of what matters day to day: early dismissals, picture day, the field trip form, the conference sign-up, the report card date | Sign-up links and forms that live inside the app rather than the email | Ask the parent coordinatorevery NYC school has one |
Checked on the DOE's own pages, the enrollment support site and school sites on 16 September 2026. Every school adds its own layer on top of this, so the last row is the one to ask your parent coordinator about in the first week.
What is the difference between NYCSA and MySchools?
NYCSA is for a child who is already enrolled; MySchools is for getting in. Two sites, two passwords, both under your email address.
The NYC Schools Account is the one you will open most. Create it at schoolsaccount.nyc (mystudent.nyc goes to the same place) with your name, phone and email; a 6-digit code arrives from NYCSA@schools.nyc.gov to confirm the address. That alone is a basic account, which gets you emergency notifications and school updates. To see your own child you add them with the 9-digit student ID and the Account Creation Code that comes home in a letter in the first weeks of school. Lost the letter? The school prints another. Once a child is added, MyStudent shows grades, attendance, the schedule, state test scores, transportation, IEP and health records, and the report card when it posts. The account works in ten languages and has its own app.
MySchools is the admissions side: applications for 3-K, pre-K, kindergarten, middle school and high school, Summer Rising, the offer letter and any waitlists. You make it with an email, a mailing address and a phone number. A child already in a public school is linked with the same student ID and an Account Creation Code from the school's counselor or a Family Welcome Center. If you have a kid in kindergarten and one about to apply to 3-K, you will use both sites this year.
How do I see my child's report card in NYCSA?
Sign in, open MyStudent, pick the child, open Grades. The current report card is there on the day the school posts it, and past ones stay.
Schools must issue a report card at least twice a year, and most post one at the end of every marking period, so expect one around late November or December, one in March, and the final one in the last week of June. The date is set by the school, and it does not arrive by email from NYCSA; it arrives in the school's newsletter or app, which is why that last row of the table matters. When a report card lands, the conversation about it often starts in the class group before you have opened MyStudent.
Attendance shows in the same place, and it updates daily. If a lateness is wrong, the school corrects it, not the portal.
How do I reset my child's DOE (nycstudents.net) password?
In your NYC Schools Account: Settings, then Student Password, pick the child, type a new one. Takes a minute and needs no call.
Every NYC public school student has a DOE account that ends in @nycstudents.net. It opens TeachHub, and through TeachHub, Google Classroom, Zoom and the other apps the school uses. Kids forget the password constantly, and until you have NYCSA the only fix is a call to the school. With NYCSA it is a self-service reset. The rules: 8 to 32 characters, at least one number, one lowercase and one uppercase letter. The child's @nycstudents.net address itself is listed inside your account, so you never have to guess it from a spelling. The school can still reset it for you, and the DOE Service Desk is at 718-935-5100.
How do I get Google Classroom emails as a parent?
Ask the teacher to add you as a guardian. You get an invitation, accept it once per child, and then a daily or weekly summary of missing work, upcoming work and announcements.
Parents cannot log in to Google Classroom; it belongs to the student account. The parent-facing feature is the guardian email summary, and it only exists if the teacher or the school turns it on and sends you the invitation. Once you accept, you are linked to that child in all of their classes, and you choose daily or weekly. The summary lists work not turned in, work due today and tomorrow (or this week), and recent posts. It does not include grades and does not let you open the class. If nothing is due and nothing was posted, no email comes, so silence is not proof you were removed.
It goes to whatever address you gave the teacher, which is a reason to use one address for everything school; the two kids' school emails guide covers how to set that up.
When does each account matter: the 2026-27 dates
Three peaks. September for account codes and conferences, March for offers and Summer Rising, June for report cards and next year's forms.
| When | What happens | Where it shows |
|---|---|---|
| Thu 10 Sep 2026 | First day of school, the latest start in years because Labor Day fell on 7 September | The school's own channel |
| September | Account Creation Code letters come home; class parent lists and group chats form; elementary conferences start late in the month | NYCSA (add the child), the class group |
| October to January | Applications open for next year: high school and middle school in the fall, kindergarten by late January, 3-K and pre-K into February | MySchools |
| Tue 3 Nov 2026 | Election Day, a remote day for students; conferences run over several days in November, two of them half days | The school's channel, the class group |
| 24 Dec to 1 Jan; 15 to 19 Feb; 22 to 30 Apr | Winter, midwinter and spring recess | The DOE calendar |
| March | The 2026 pattern: high school offers 5 March, Summer Rising applications 3 to 27 March, kindergarten offers 31 March; conferences again | MySchools, email on offer day |
| April and May | 2026 pattern: middle school offers 15 April, Summer Rising offers 21 April with a 5 May deadline, pre-K offers 12 May, 3-K offers 19 May; every letter has its own accept-by date | MySchools, email on offer day |
| June | Final report cards in the last week; Clerical Day 8 June and Chancellor's Day 10 June with no students; last day Mon 28 June 2027 | NYCSA MyStudent, Grades |
Offer dates are the 2026 ones; the DOE announces each year's dates a few weeks ahead on schools.nyc.gov, and they usually land in the same weeks. We refresh this table every August. Every closure and early dismissal, with a feed you can subscribe to, is on the NYC school calendar 2026-27 page.
What lands in the inbox, and what does not
The portals hold the records; the inbox and the class group carry the day. Mamigo reads the second half so you can keep the first half to three logins a year.
Almost nothing in the table above emails you the thing itself. The report card, the offer, the attendance record and the assignment all sit behind a login. What does arrive, by email and in the class WhatsApp group, is everything that needs a parent this week: the trip form, the early pickup, the costume, the date the report card posts. Mamigo reads the school emails in Gmail with a read-only permission, reads the class group chats you choose as a linked device that can only read, and hands you one short brief a day with the few things that need you, with the dates written to your calendar. Guardian summaries and school newsletters are ordinary emails, so it reads those too.
It cannot see inside NYCSA or MySchools, and it cannot send anything anywhere. Which is the point of the dates table: three logins a year to the portals, and the rest arrives on its own. Mamigo is on a waitlist and opens in batches.
How we checked
Everything here comes from the DOE's own pages (schools.nyc.gov, schoolsaccount.nyc, myschools.nyc, the enrollment support site, the 2026-27 calendar), the NYC School Bus App launch notice, Google's Classroom help pages and the account guides that individual schools publish, read on 16 September 2026. The offer dates are the ones the DOE used in 2026. Every school layers its own apps and dates on top, so treat this as the citywide floor and your parent coordinator as the source of truth. If something here is out of date, write to hello@mamigo.family and we will fix it and update the date at the top.
Questions parents ask
Is NYCSA the same as MySchools?
No. They are two separate logins. The NYC Schools Account (NYCSA, also reached at mystudent.nyc) is for a child who is already enrolled: grades, attendance, report cards, test scores, schedule, transportation and the student password reset. MySchools is for getting in: 3-K, pre-K, kindergarten, middle school and high school applications, Summer Rising, offers and waitlists. Both use your email address, and both can ask for an Account Creation Code from the school.
Does NYCSA email me when a report card is posted?
Not reliably. NYCSA sends emergency notifications and school updates by email or text once you turn them on, but report cards are posted inside MyStudent under Grades on dates each school sets, usually at the end of each marking period. Your school tells you the date in its own newsletter or app; put those dates in your calendar and check MyStudent that week.
How do I reset my child's nycstudents.net password?
Log in to your NYC Schools Account, open Settings (or Manage Account), choose Student Password, pick the child and enter a new one. Passwords are 8 to 32 characters with at least one number, one lowercase and one uppercase letter. The school can also reset it, and the DOE Service Desk is at 718-935-5100.
Can a parent log in to Google Classroom or TeachHub?
No. Both use the student's @nycstudents.net account. Parents can ask the teacher to turn on guardian email summaries, which arrive daily or weekly with missing work, upcoming work and class announcements but no grades. Your child's @nycstudents.net address is shown inside your NYCSA account.
How are MySchools offers sent?
Families who applied online in MySchools get an email on offer day and can see the offer in their MySchools account; families who applied in person or by phone get a letter by mail. Waitlist positions show in MySchools, and a school with a seat contacts you directly. Every offer letter has its own deadline to accept.